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Customer satisfaction with Air Canada, WestJet falls below average: Survey

Published Fri, 22 Nov 2024 11:41:03 GMT

TORONTO — A new survey ranks Canada’s two biggest airlines below the average for customer satisfaction among major North American carriers.The poll, conducted by consumer analytics company J.D. Power, found that Air Canada and WestJet placed fifth and eighth, respectively, out of 11 airlines in the economy class.Both fell below the average customer satisfaction figure of 782 on a 1,000-point scale, and followed the trend of declining passenger contentment across airlines over the past two years.Michael Taylor, who heads J.D. Power’s travel segment, says pricier fares, crowded planes and fewer flights are behind the frustration — but demand remains strong nonetheless.As a result, he says carriers are yielding fatter margins this year after a pandemic-induced industry collapse, with many running at peak efficiency.The survey, carried out between March 2022 and March 2023, is based on responses from 7,774 passengers who flew on large North American airlines.This report by The Canadian ...

Flooding of Bonaparte River means more evacuation orders for Cache Creek, B.C.

Published Fri, 22 Nov 2024 11:41:03 GMT

CACHE CREEK, B.C. — The risk of flooding has prompted more evacuation orders for residents in the Village of Cache Creek, B.C., as higher temperatures quickly melt of mountain snowpacks. In his latest order, Mayor John Ranta says about two dozen more properties have to evacuate due to the immediate danger caused by flooding of the Bonaparte River.Cache Creek, about 350 kilometres northeast of Vancouver, remains under a flood warning. Last week the community dealt with rising creek waters that flowed through its firehall, flooding several homes and businesses, and temporarily closing both highways 1 and 97.The village says eight properties remain under an evacuation order from that threat and the state of local emergency has been extended until May 13.Provincial emergency officials have said that less rain than expected in the southern Interior last weekend stabilized the flood risk for a period but forecasters warn warm weather will likely trigger snowmelt and further threats later ...

Boy who suffered head injury climbing moving TTC subway dies in hospital: police

Published Fri, 22 Nov 2024 11:41:03 GMT

Toronto police say a 15-year-old boy who was critically injured after striking his head while climbing a moving TTC subway died in hospital last week.Police confirm the boy, whose identity has not been released, died on Wednesday, May 3.He suffered what police called a “catastrophic” head injury after attempting to climb a moving train at Warden Station in Scarborough on Monday, May 1 at around 6:15 p.m.Police said that while the train was in motion, the teen opened the door leading to the adjoining car and climbed up between the two.He then struck his head on an unknown object and sustained critical injuries that later proved fatal.Police have not revealed why the teen, who was with his sister and girlfriend at the time, decided to climb on top of the moving train. Police previously said there was no indication he was trying to flee from anyone.With files from Lucas Casaletto

Cubs continued struggles in one area cost them against the Cardinals

Published Fri, 22 Nov 2024 11:41:03 GMT

CHICAGO — While the team's average has been near the top of Major League Baseball all season long, there is one area the Cubs have struggled so far in the 2023 season.That's getting some timely hits and leaving players on base, which has cost them in the first two games against the Cardinals this season. In a 3-1 loss to St. Louis on Monday and then a 6-4 defeat on Tuesday, the Cubs left nine runners on base each, hindering the club's chances for a victory. Because of the two losses, the club slipped to 18-18 on the season as they approach the series finale at 6:40 p.m. on Wednesday. A special day for one Cubs fan at Wrigley Field Leaving runners on base has been an issue for the Cubs in the early part of the 2023 season, with the team leaving an average of 7.58 runners on base per game. That's the most of any team in Major League Baseball so far, according to TeamRankings.com.This comes despite the fact that the team is fifth in batting average (.266) and tenth in runs (173), wi...

See where you can help migrants arriving in Chicago

Published Fri, 22 Nov 2024 11:41:03 GMT

CHICAGO — The number of migrants arriving in Chicago has increased over the past few weeks as officials scramble to find housing on such short notice. Meanwhile, there are a few ways that you can help those who are just arriving in the city. Per 33rd Ward Alderperson Rossana Rodriguez, there are two efforts currently going on in Chicago, first with the Albany Park Mutual Aid organization. They are accepting financial donations on their website along with supplies for the migrants who are currently staying at Chicago Police 17th district station. Mayor Lightfoot issues emergency declaration over migrant arrivals Organized Communities Against Deportations is raising funds on their website for those just arriving and staying at police stations. Funds will be directly distributed to migrants for food along with other essentials like clothing, diapers, and medication. On Wednesday, 44th ward Alderperson Tom Tunney announced an effort to help those migrants that are currently at the Ch...

Wednesday Forecast: Temps near 80 with mostly sunny conditions

Published Fri, 22 Nov 2024 11:41:03 GMT

CHICAGO — Mostly sunny Wednesday with warm conditions and temperatures in the upper 70s. High: 78, Lakeside: 63. Interactive Radar: Track showers and storm here Tonight: Mostly clear tonight. Low:  54.Thursday Forecast:  Increasing clouds. High: 81, Lakeside: 67.Full forecast details and more at the WGN Weather Center blog

Mike Krzyzewski has a new role with the NBA

Published Fri, 22 Nov 2024 11:41:03 GMT

CHICAGO — One of the best coaches in the history of NCAA basketball is taking a new role in the professional game - and his first act in that position will be in his hometown.Chicago native and legendary Duke head coach Mike Krzyzewski is joining the National Basketball Association as a special adviser to basketball operations, the league announced on Wednesday. In the new role, the Basketball Hall of Famer will give advice to the league office on a host of issues related to the game. His first duty will be in Chicago when he attends a meeting of NBA general managers next week. “This is a tremendous opportunity to deepen my connection to the NBA and participate in conversations about further strengthening the league and the game,” said Krzyzewski in a statement released by the NBA. “Even in my retirement from coaching, my passion for the sport has never been higher.  This role will enable me to stay engaged with basketball at the highest level.”Born in Chicago on February 13, 1947, ...

Former Trump press secretary says harassment was 'really bad'

Published Fri, 22 Nov 2024 11:41:03 GMT

(The Hill) - Former White House press secretary Stephanie Grisham said that she witnessed first-hand former President Trump's alleged sexual harassment, describing it as "really bad, to the point that I was extremely uncomfortable.”During an appearance on CNN earlier this week, Grisham detailed the harassment she observed while working under the then-president. She added that she wanted to protect a specific staffer, who she said Trump would frequently take on trips with him.Grisham also detailed an incident in which Trump called a staffer to come back to "look at her ass."“He one time had one of my other deputies bring her back so that they could look at her ass, is what he said to him,” Grisham said. “I sat down and talked to her at one point, asked her if she was uncomfortable.""I tried everything I could to ensure she was never alone with him," she added.While she noted that Trump would frequently comment on people’s looks and speculate about cosmetic surgery, Grisham said the h...

Texas GOP revives 'Border Protection Unit' after Democratic delay

Published Fri, 22 Nov 2024 11:41:03 GMT

AUSTIN (Nexstar) -- The Texas House early Wednesday morning passed a provision to establish the state's own border patrol force after Democrats came close to killing the measure on a procedural objection. House Bill 20 by Tyler Republican Matt Schaefer would have created the "Border Protection Unit" as a new agency under the Texas Department of Public Safety. Officers in that unit would have the authority to arrest unlawful border crossers, build border barriers, search vehicles, use force against cartels and more. Their jurisdiction would extend not just to border areas, but to every part of the state.Dallas Democrat Rafael Anchia made a parliamentary move to block the bill during a late-night session Tuesday in the Texas House. His point of order was sustained, but a modified version of its provisions prevailed as an amendment to another border bill.Rio Grande City Republican Ryan Guillen amended his House Bill 7 to include a new version of the Border Protection Unit.The amended l...

Woodbury: Northbound I-494 ramp to Lake Road construction project starts Monday

Published Fri, 22 Nov 2024 11:41:03 GMT

The northbound Interstate 494 ramp to Lake Road will be closed for construction from 7 a.m. Monday to June 17, according to the Minnesota Department of Transportation.Motorists will be detoured to the Valley Creek Road exit to bypass the closure.All construction activities and traffic impacts are weather dependent and subject to change, according to MnDOT.Motorists are reminded to drive with caution in construction zones where workers are present.Related ArticlesLocal News | Western Wisconsin deputy’s killer had extensive criminal record in Minnesota Local News | Stillwater bar faces criminal charges in George Musser death Local News | Afton-Bayport-Lakeland Lions Club plan day of service Local News | Stillwater Lift Bridge to resume operation on Monday; Loop Trail to open May 19 Local News | St. Cloud man charged with assault, kidnapping in Cottage Grove case involving 11-month-old baby